ShareTracker

Delivering Telecom Market Data and Insights You Can Trust

ShareTracker is the largest U.S. market research company dedicated to telecom market share measurement analytics. For over 10 years, ShareTracker has helped the communications industry keep score by consistently delivering highly accurate market share and FlowShare measurement across all fixed and mobile services.

Our solutions are highly customizable, easy to use, and they save your company’s strategy and marketing resources. With ShareTracker, you get the detailed and trustworthy data you need to make mission critical decisions, grow your business, and surpass your competitors.

About Us

Our Solutions

How We Keep Score

Competitive Intellegence

In an intensely competitive market, you need to know what’s happening with your customers and your competitors’ customers at any given moment. ShareTracker’s real time analytics deliver custom reporting on competitive losses and disconnects with segmentation, giving you a deep dive into market view customer patterns as they occur.

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Business Data

ShareTracker has access to a national business database that includes telecom records for over 20 million U.S. businesses. Our actionable business data gives you the information you need to make strategic marketing, network planning and operational management decisions.

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Residential Data

With our extensive network of databases, ShareTracker can track 120 million households in the U.S. to provide our clients with useful residential telecom data. We clean and update our databases regularly to provide the most accurate and comprehensive data possible.

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GeoMarketView

Our GeoMarketView solutions provide geographic insights on why telecom customers in certain areas are switching providers. Learn where you’re strongest and where your competitors are weakest. With GeoMarketView reports, your sales teams will be able to identify, locate and rank the best business prospects in any geographic region.

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Why ShareTracker?

Why the Top Telecom Companies Come to Us

Strategic Decision Making

Strategic Decision Making

“Flow share and segmentation data is used across our organization and is critical to decision making for our advertising campaigns and measuring their effectiveness. It allows us to better equip our sales force and gain insight into our competition.”

 

Consumer Insights Manager, Large Telco

High ROI

High ROI

“We purchase this data because we get a return on investment. The insights from share tracking and segmentation data allow us to make better strategic decisions, which makes up for the cost.”

 

VP of Sales and Marketing, Large Cable / MSO

Accuracy

Accuracy

“ShareTracker provides the most accurate data and the full suite of the data we need. Poor accuracy prompted a switch from our old provider to ShareTracker and we have been pleased with the accuracy of ShareTracker data.”

 

Partner, Large Telco

Customization

Customization

“ShareTracker was quite willing to customize and was able to create all of the layers we needed which made it very user friendly. Results happen very quickly when we work with ShareTracker.”

 

Partner, Large Telco

Depth of Data

Depth of Data

“With the flow share data we buy, we get a lot more detail and depth. We can drill down into specific data layers, which allows us to discover information that otherwise wouldn’t have been available to us.”

 

VP of Sales and Marketing, Large Cable / MSO

Public Data is an Insufficient Substitute

Public Data is an Insufficient Substitute

“Public information like quarterly reports can be an alternative source of data, but that information alone is not sufficient for our analysis and decision making. It does not have the depth that we need.”

 

Lead Wireless Research Manager, Large Telco

Blog, News, & Updates

Behind Closed Doors Part II: COVID-19’s Impact on Business End Users

April 1, 2020

Throughout the ongoing COVID-19 crisis, ShareTracker has been busy collecting data detailing exactly how end users are consuming internet and wireless services—critical insight for the telecommunications industry, which is struggling to keep users up and running from home. Last week, ShareTracker released important data detailing COVID-19’s impact on consumer wireless and internet users. Today, ShareTracker …Read More

Telecom Snapshot – The Impact of COVID-19

March 31, 2020

ShareTracker has been watching the coronavirus updates through the lens of streaming video and wanted to share the research and information we found. Top 3 Things To Know Here are three points about COVID-19 impacts/benefits to streaming TV: Streaming has increased of course. https://www.fiercevideo.com/broadcasting/broadcast-networks-see-huge-viewership-spikes-amid-covid-19-crisis https://techcrunch.com/2020/03/17/nielsen-explains-how-covid-19-could-impact-media-usage-across-the-u-s/ Streaming video usage is increasing and bandwidth is becoming an …Read More

Behind Closed Doors: COVID-19’s Impact on Household Internet Use

March 27, 2020

ShareTracker has released new data from its latest household survey, a national sample of 2,297 adults aged 18 or over. The survey was distributed March 17-23 and offers critical data on how the developing COVID-19 pandemic is impacting consumer internet usage. Impact On Working Habits According to our research, the biggest impact of expanding quarantines …Read More