For more than 10 years ShareTracker has helped the communications industry keep score by consistently delivering highly accurate market share and FlowShare measurement across all fixed and mobile services. We are the largest U.S. market research company dedicated to telecom market share and FlowShare measure products and analytics, and the most nimble, flexible, efficient and fast.
- Employees have 22 years on average in Telecom
- Institutional experience with “Big-data” market research analytics
- Broad set of customers that has services covering 95% of US households
ShareTracker continually invests to beat the curve in technology-based solutions that deliver the answers you must have for mission critical initiatives. With more than 40 patents, ShareTracker continues to set the bar for fresh innovation in telecom market share research measurement technology. Our strong partnerships with survey-focused providers means that with ShareTracker you can get the most accurate data with enhanced reporting telling you the whole story – who, what, when, where and why.
- Over 5 Billion Measurement Points Collected Annually
- 30k/quarter survey provides deeper dive into switching behavior, customer decision journey, and demographic details
- Provides agility for real-time measurement
For clients and solutions as varied in both scope and size from the largest U.S. telecom companies to regional independent telecom companies and cable telephony providers, ShareTracker is expert in providing focused market research and complex data analysis in areas such as network planning and capital deployment, market segmentation, market share and FlowShare, competitive landscapes, operating support systems and GIS mapping. For initiatives large and small, ShareTracker secures the data and its insights you must have to change your business performance and delivers it in the custom formats suited to your purposes. These custom solutions are tailored to your product, footprint, competitors and business strategy and are available individually or bundled with all metrics by standard and customer geographic markets. For every budget, you will learn the most from ShareTracker.
Jerome Baccelli relaunched ShareTracker with Eric Fogle, president, in 2011, after success as a telecom engineering executive in the mobile telephony industry in both start up and Fortune 100 organizations.
As chief technology officer for ShareTracker, Baccelli is responsible for all product development technology, including development customized to a client’s specifications, that delivers the granular level data decision makers use for network planning and capital deployment, market segmentation, market share and FlowShare in the wireless and wireline segments.
Formerly vice president of engineering at Nielsen, Baccelli also served in management and engineering roles with Nielsen Mobile, Telephia and Cisco. He started his engineering career at Orange, then Vodafone and Verizon Wireless. Most recently, Baccelli was chief technology officer of Broadband Consulting Group. Over his career, he has co-authored multiple patents, mixing network engineering and market research, and has been a speaker at nationwide telecom events such as CTIA.
Baccelli earned a master’s in electrical engineering from the Institut national des Telecommunications in Evry, France.
A native of France, Baccelli always thought he would be doing something creative related to engineering. With a career start building networks for wireless carriers in France, he soon moved on using his skills and knowledge internationally then for Verizon in the U.S. and eventually went to Telephia, at the time the U.S. leader in telecom market research. An acquisition of Telephia by Nielsen brought Baccelli and Fogle together and the rest is making history.
Kara Warme joined ShareTracker in 2014. As SVP of Product Development and Data Insights, Warme leads a team developing and interpreting complex data sets into actionable insights to help telco, wireless and entertainment clients grow. She also manages ShareTracker’s survey programs and the evolution of market share metrics to reflect the latest industry technologies. Warme previously served in Director roles for AT&T in Product Marketing Management and Customer Analytics & Research. Most recently, she served as VP, Product Development for ShareTracker, supporting the creation and prioritizing of service and product innovation. Warme has a BS in Industrial Engineering from Stanford and an MBA from the University of Iowa Tippie School of Business.
Mike has been a part of the ShareTracker Measurement Science Team since 2015. As lead analyst for ShareTracker’s cable products, he has developed and maintained insight-based analysis using hybrid models balancing classical analysis and big-data innovation.
Prior to joining ShareTracker, Mike was the SVP of Analysis for Centris Marketing Science (Horsham, PA). His professional history includes consulting for telco residential and commercial share efforts, as well as network deployment and planning. He holds a MA in Economics from Temple University and is currently completing a Masters in Theology from Saint Charles Seminary.
Nathan Robson joined ShareTracker in 2016 as SVP of Product Marketing. In addition to managing the marketing strategy for ShareTracker, Robson has taken on the task of integrating the 2016 acquisitions of the Centris and GeoResults brands. Previous to ShareTracker, Robson served as VP of Marketing with nTelos Wireless, a regional fighter brand in Virginia, West Virginia, Maryland, and Ohio, where he had been since 1998. In his time at nTelos, Robson led a revival of increased revenues and improved customer retention programs, garnering wireless industry recognition. Robson also served as Senior Director – Strategic Marketing focused on Strategy, Project Management, Sales Operations, and Product Marketing. Before joining nTelos, Robson served as Vice President of Sales & Marketing for CityNet, West Virginia’s largest Internet Service Provider. Robson graduated from the Ohio State University in 1993 and was born and raised in Charleston, West Virginia.